Beauty Advisor

Job Title: Beauty Advisor

Location: Velvet Vanity store, Elmina Lakeside Mall

Job Type: Full-Time / Part-Time

 Position Summary:

As a Beauty Advisor at Velvet Vanity, you will be the face of our brand, delivering exceptional customer service and ensuring a positive shopping experience. You will assist customers, manage store operations, and contribute to the overall success of our retail store.

 

Roles and Responsibilities:

  1. Customer Service
    • Greet and assist customers warmly as they enter the store.
    • Provide product information and recommendations based on customer needs and preferences.
    • Handle customer inquiries, complaints, and returns in a professional manner.
    • Ensure a high level of customer satisfaction by providing personalized service.
  2. Sales and Merchandising
    • Actively engage with customers to drive sales and meet sales targets.
    • Assist with visual merchandising, ensuring that products are displayed attractively and in accordance with store guidelines.
    • Replenish stock on the sales floor and ensure products are organized and well-presented.
    • Promote and upsell products, including special promotions and loyalty programs.
  3. Store Operations
    • Maintain store cleanliness and organization, including tidying up shelves, displays, and fitting rooms.
    • Operate the point-of-sale (POS) system accurately and efficiently, including processing transactions and handling cash.
    • Monitor inventory levels and report stock shortages or issues to management.
    • Assist in receiving, unpacking, and storing merchandise deliveries.
  4. Team Collaboration
    • Work collaboratively with other retail associates and store management to achieve store goals and ensure a cohesive team environment.
    • Participate in staff meetings and training sessions to stay informed about new products, policies, and procedures.
  5. Compliance and Safety
    • Follow all store policies and procedures, including health and safety regulations.
    • Ensure that store security measures are observed to prevent theft and loss.
    • Adhere to company dress code and grooming standards.
    • Embrace Velvet Vanity's values and culture in all actions.
  6. Administrative Tasks
    • Assist with opening and closing procedures, including cash handling and store reconciliation.
    • Complete daily sales reports and other administrative tasks as required. 

 

Requirements:

  1. Minimum : Diploma holder.
  2. Passionate about beauty, customer service and sales.
  3. Prior Experience in retail, beauty, or customer-facing sales roles.
  4. Strong verbal communication skills (English & Bahasa Malaysia)
  5. Familiar with using devices and POS system.
  6. Available to work a minimum of 5 days per week, weekends included (Full-time)

  7. Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

 

Benefits (Full time): 

  1. Sales commission
  2. Employee discount & Gratis
  3. Grooming allowance
  4. EPF & SOCSO

 

If you are ready to contribute your skills, kindly email your resume and cover letter to careers@velvetvanity.co . Please include [Job Position] - [Your Name] in the subject line of the email.